# lanmark.com > Lanmark is a UK-based IT Managed Services Provider serving London businesses since 1993. We provide unlimited managed IT support priced per user, 24x7 Managed Detection and Response (MDR) and Security Operations Centre (SOC), and Microsoft cloud services. As a Microsoft Direct Cloud Solution Provider and one of fewer than a dozen worldwide holders of the Microsoft Support Service Designation, we deliver enterprise-grade IT and cybersecurity at SMB-accessible pricing. Headquartered in Dartford, Kent with a London office, serving the South East and wider UK. ## Core services - [Managed IT Services London](https://lanmark.com/managed-it-services-london/): Unlimited managed IT support for London businesses, priced per user with one predictable monthly cost covering devices, infrastructure, helpdesk and cybersecurity. - [IT Support for Small Businesses London](https://lanmark.com/small-business-it-support-london/): IT support for small and growing London businesses, all on a single per-user monthly cost. Microsoft Support Service Designation holder. - [Cyber Security Company London](https://lanmark.com/cyber-security-company-london/): Cyber security services for London SMBs, including 24x7 Managed Detection and Response, Security Operations Centre and Cyber Essentials certification support. - [Managed Detection and Response London](https://lanmark.com/managed-detection-response-london/): 24x7 Managed Detection and Response (MDR) and Security Operations Centre (SOC) services for London businesses, delivering enterprise-grade threat detection at SMB pricing. - [IT Outsourcing London](https://lanmark.com/it-outsourcing-london/): IT outsourcing for London businesses, particularly professional services firms, with unlimited per-user support, no long-term tie-in, and Microsoft accredited expertise. ## Sectors - [IT Support for Law Firms London](https://lanmark.com/it-support-law-firms-london/): Managed IT support for law firms and legal practices across London, with SRA-aware compliance posture, MDR for the legal sector, and confidential data protection. ## Solutions and packages - [TekFix AI](https://lanmark.com/tekfix/): AI-assisted IT support combining Lanmark engineers with intelligent first-line resolution to reduce ticket resolution time. - [PC-as-a-Service](https://lanmark.com/pc-as-a-service/): Predictable monthly-cost device hardware programme covering laptops, desktops and full lifecycle management for London businesses. - [IT Support Packs](https://lanmark.com/it-support-packs/): Block-hour IT support packs for businesses that need flexibility without a full managed services contract. - [SmoothSwitch](https://lanmark.com/smoothswitch/): Lanmark's structured onboarding programme for businesses moving IT providers, designed to remove disruption during the transition. - [Switch and Save](https://lanmark.com/switch-and-save/): Free Microsoft 365 licence review and cost analysis for London businesses considering changing IT provider. ## Resources - [How IT Outsourcing Saves Money for London Businesses](https://lanmark.com/how-it-outsourcing-saves-money-for-london-businesses/): Commercial analysis of when outsourcing IT delivers measurable savings for London SMBs. - [How to Find a Reliable IT Support Partner in London](https://lanmark.com/reliable-it-support-partner-london/): What to look for when selecting a London IT support partner, including accreditations, pricing models and SLA standards. - [Google Workspace vs Microsoft 365: Which Is Better for Your London Business?](https://lanmark.com/google-workspace-vs-microsoft-365-london-business/): Comparison of the two main productivity suites for SMBs, written from a Microsoft Direct CSP perspective. - [Best Cloud Solutions for Small Businesses in London](https://lanmark.com/cloud-solutions-for-small-businesses-in-london/): Cloud platform options for London SMBs, covering Azure, Microsoft 365, security and governance. - [5 Common Cybersecurity Threats Small Businesses Face and How to Prevent Them](https://lanmark.com/cybersecurity-threats-for-small-businesses-solutions/): Practical primer on the cybersecurity threats most likely to affect SMBs, with prevention guidance. - [The Essential Role of Cybersecurity in IT Support Services](https://lanmark.com/role-of-cybersecurity-in-it-support/): Why modern managed IT support and cybersecurity have to be delivered together rather than as separate functions. - [Understanding the Willow Question Set for Cyber Essentials Certification](https://lanmark.com/understanding-the-new-willow-question-set-for-cyber-essentials-certification/): Plain-English guide to the 2025 Willow update of Cyber Essentials, including what changed for Cyber Essentials Plus audits. - [The Future of IT Support: How AI Is Transforming MSPs and Customer Service](https://lanmark.com/future-of-ai-in-it-support/): How AI is reshaping IT support delivery and what SMBs should expect from their MSP. - [Managed IT Services Podcast](https://lanmark.com/it-support-podcast/): Lanmark's podcast series covering managed IT, cybersecurity and Microsoft cloud topics for London SMBs. - [What Your Cyber Insurer Expects From Your IT Provider](https://lanmark.com/cyber-insurance-it-requirements/): Plain-English guide to the backup, patching and access-control conditions on UK cyber insurance proposal forms, and how to evidence them. Added 11 September 2026, pending re-upload. - [What To Do In The First Hour After A Suspected Security Breach](https://lanmark.com/data-breach-first-hour-response/): Incident response checklist for the first hour, covering what to do, what to avoid, who to call and when a breach must be reported to the ICO. - [What Should Be In Your IT Support Contract Or SLA](https://lanmark.com/it-support-service-level-agreement/): What a managed IT support contract and service level agreement should cover, including response versus resolution times, exclusions and red flags. - [What To Ask Before You Hire An IT Support Provider](https://lanmark.com/questions-to-ask-it-support-provider/): Vetting checklist of questions on pricing, response times, security credentials, incident handling and scalability, with what a good answer sounds like. - [IT Support vs Managed Services](https://lanmark.com/it-support-vs-managed-services/): Plain-English explanation of the difference between reactive IT support and ongoing managed IT services, including pricing models and provider incentives. - [Microsoft Passkeys Are Replacing SMS Codes](https://lanmark.com/microsoft-passkeys-sms-retirement-uk-smbs/): What UK businesses need to do before Microsoft retires SMS and voice authentication on 1 February 2027. Added 11 September 2026, pending re-upload. ## Company - [Home](https://lanmark.com/): Lanmark's homepage covering managed IT support, cybersecurity and Microsoft cloud services for London SMBs. - [Contact Lanmark](https://lanmark.com/contact/): Contact details for Lanmark's London IT support team. Main switchboard 020 7123 4910. - [Privacy Policy](https://lanmark.com/privacy-policy/): Website privacy policy for lanmark.com. - [Terms of Business](https://lanmark.com/terms-of-business/): Lanmark's terms of business for clients. [comment]: # (Lanmark Limited, Company No. 02977539. Hand-curated llms.txt — supersedes Hostinger Tools plugin auto-generation.)