ClickCease
Business IT Support
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Additional Information

IT Service Desk, that actually serves!

There are many IT support companies out there, but not all are very effective. Experience a different approach with an experienced IT partner. We offer 100% satisfaction guarantee!

Managed Devices3303
3303
Tickets Resolved on first Contact89.3%
89.3%
2021 SLA Achievement98.8%
98.8%

Guaranteed 30 Minute Response

We know how stressful it can be when IT issues stop you from working and that’s why we have built our IT Support service to be on hand

Choose our ‘Premium’ plan and you are guaranteed that we’ll be there for you in 15 minutes or less.

What People are Saying

Give our friendly team a call

How do we get started?

Step 1

Introduction Call

A 30-minute phone call to establish the IT Support requirements of your businesses and whether or not our services are aligned to the needs of your organisation.

Step 2

Lets Meet Up

Schedule a meeting on-site or remotely. We will take the opportunity to understand your business, where we will ask you a few more questions about your setup and establish what your current pain points are.

Step 3

IT Audit

In some instances we may recommend a full audit of your systems, particularly if the network is complex, or not fully documented, to allow us to provide you with the most complete proposal and recommendations.

Step 4

Agree Support Plan

Once we understand your business goals and your technology, we will provide a full quote for support and establish a full scope of works for onboarding your business onto one of our IT Support plans.

Step 5

Onboarding

We have worked hard to make this a painless process, with minimal interference to your business, even when moving from an alternative provider – switching has never been easier!

Ok, let’s have a chat

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