Business IT Support

Total Number of Computers?

Number of Mobile Devices (incl. Tablets)

Number of Offices

Total number of Home Offices?

Total number of On-premise or Cloud Servers

Total Number of Wi-Fi Access points?

Total number of Network switches?

Select your service & extras

Do you require 24 x 7 Support?

Do you require regular Onsite Engineer visits?

Onsite Engineer Visit Frequency?

Do you require Anti Virus EDR Managed Security Software

Do you use Microsoft Office 365?

Do you require Microsoft 365 Backup

Additional Information

Questions or Comments?

Email Quote

Total 0

IT Service Desk, that actually serves!

There are many IT support companies out there, but not all are very effective. Experience a different approach with an experienced IT partner. We offer 100% satisfaction guarantee!

Managed Devices3303

3303

Tickets Resolved on first Contact89.3%

89.3%

2021 SLA Achievement98.8%

98.8%

Guaranteed 30 Minute Response

We know how stressful it can be when IT issues stop you from working and that’s why we have built our IT Support service to be on hand

Choose our ‘Premium’ plan and you are guaranteed that we’ll be there for you in 15 minutes or less.

Compare our Support Plans

What People are Saying

Really appreciate the timely response and attention to detail in resolving my issue. Would have taken me hours to figure out by myself.

Nathan

New Media Executive

Thanks Danny, issue resolved! Amazing what a phone call can do. Rob you were a great help in the beginning as well.

Ben

CEO

My query was looked into and resolved in a timely and effective manner. Thanks!

Lesley

Practice Partner

Lanmark understands my business and priorities. A first-class service desk backed by consultants that have the experience to deliver.

Andrew

CFO

Give our friendly team a call

Start a Conversation

How do we get started?

Step 1

Introduction Call

A 30-minute phone call to establish the IT Support requirements of your businesses and whether or not our services are aligned to the needs of your organisation.

Step 2

Lets Meet Up

Schedule a meeting on-site or remotely. We will take the opportunity to understand your business, where we will ask you a few more questions about your setup and establish what your current pain points are.

Step 3

IT Audit

In some instances we may recommend a full audit of your systems, particularly if the network is complex, or not fully documented, to allow us to provide you with the most complete proposal and recommendations.

Step 4

Agree Support Plan

Once we understand your business goals and your technology, we will provide a full quote for support and establish a full scope of works for onboarding your business onto one of our IT Support plans.

Step 5

Onboarding

We have worked hard to make this a painless process, with minimal interference to your business, even when moving from an alternative provider – switching has never been easier!

Ok, let’s have a chat

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Select the number of Users that require IT Support

Selected Value: 1

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