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TeamsLink

Communicate and Collaborate Anytime, Anywhere with TeamsLink

Connecting inbound and outbound calling directly through Microsoft Teams. Make and receive UK, international and mobile calls even with non-Teams contacts with reliable and cost-effective calling bundles.

TeamsLink Call Centre Management

Agent Dashboard

Perfect for helping call centre agents manage their calls more efficiently and deal with customers quickly.  Agents can instantly see the customers call details and their incoming call route.

Supervisor Dashboard

Essential for any contact centre manager who needs to keep track of their agent activity on a regular basis. With customisable reports for agent productivity, you can enhance your team with ease.

TeamsLink Wallboards

Ideal for displaying KPI’s as agents available, calls answered, calls abandoned, call answering times, and call waiting.  Wallboards are an effective way of ensuring full visibility of the entire workforce in real-time.

TeamsLink vs Microsoft Teams Comparison

TeamsLink Setup and Ordering

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