We updated our phone system and it just worked! No complaints, no mention of it and we took our old numbers with us.
Practice Manager
Use Microsoft Teams as your cloud-based phone system.
Get started with just an internet connection and your device—it’s that fast. Connect, collaborate, and simplify work in a secure and compliant way, all in one virtual phone system.
A Phone system designed for Microsoft Teams
Microsoft Business Voice brings a feature-rich cloud-based phone system and online and audio meetings to small and medium-sized businesses who are using Microsoft Office 365. With Microsoft Teams any business can now centralise communications in a single interface, unifying communications, with the one solution bringing together chat, meetings, files, apps and calling.
Do you require any of the below advanced features?
If YES, then please click the TeamsLink button below.
The Microsoft Phone System provides much of what a company requires, it does not provide everything that a traditional PBX system did, Lanmark has a solution for you called TeamsLink.
Microsoft Business Voice, Enterprise Voice or Phone System, Which one?
Phone System license
£6per user per month
(for any size of company)
(for any size of company)
- The Phone System license is what enables the PBX functionality for Microsoft Teams. Once a user is assigned a Phone System license they can be assigned a telephone number and receive incoming calls.
- NOTE: To dial out you also require a Microsoft Calling Plan or a SIP channel Direct Connection (speak to us on the options).
- Most small to medium-sized companies should opt for Business Voice as it's more cost-effective. The phone system license is included in both Business Voice and Enterprise Voice plans.
Business Voice
£9*per user per month
(for companies up to 300 users)
(for companies up to 300 users)
- Microsoft 365 Business Voice makes it easy for small and medium organizations to turn Microsoft Teams into a powerful and flexible telephone system.
- Business Voice is a single license comprised of the following products:
- Microsoft 365 Phone System License
- Microsoft 365 Audio Conferencing License (Dial-in audio conferencing for up to 250 people per meeting)
- Microsoft 365 Calling Plan (A domestic calling plan with 1,200 minutes per user, per month within the UK, excludes international and mobile calls)
Microsoft Enterprise Voice
£POAper user per month
(for companies over 300 users)
(for companies over 300 users)
- Microsoft 365 Enterprise Voice is not limited to 300 users, comprises the same products and provides exactly the same functionality as Business Voice.
- Please book a call to discuss your requirement.
All of the above require each user to have a valid Microsoft 365 license that includes Microsoft Teams. These are Microsoft 365 Business Basic, 365 Business Standard, 365 Business Premium, Microsoft 365 Apps for enterprise, Office 365 E1, E3 & E5, Microsoft 365 E3, E5 & F3
*Discounted pricing valid up to 12 months or up to the renewal date of the base M365 subscription. Price available now through December 31, 2021
FAQ’s
Yes – Here is a link to the Teams approved desk phones
No, Microsoft Teams Voice is not compatible with any desk phone. They have to be Teams approved desk phones in order to work together.
No, we have plenty of clients that use the mobile app on their smartphone or the desktop app on their laptop or desktop computer.
The phone system is user-based. So that means each user requires a license. With that license, they have access to a direct dial number and can participate in call groups and the auto attendant.
No, the Mac users will have the same experience with Teams Voice as a PC user. The users can use a web browser or the Teams app for Mac.
You could do some QoS (Quality of Service) on your corporate network, but Teams does have built-in quality controls that will notify users when it detects poor quality.
Yes, Office 365 Groups can be used for shared voicemail on Microsoft Teams Voice.
Yes, you can port your existing phone numbers to Microsoft Teams.
Yes, Microsoft Voice does have an SLA.
Got your own Question?
How do we get started?
Step 1
Introduction Call
A 30-minute phone call to establish the Phone System requirements of your businesses and whether or not our services are aligned to the needs of your organisation.
Step 2
Lets Meet Up
Schedule a meeting on-site or remotely. We will take the opportunity to understand your business, where we will ask you a few more questions about your offices and staff, remote working, call handling requirements and customer expectations.
Step 3
Design
The design phase is where we select the right products to match your business requirement. We will share our vision and produce a full estimate of capex and opex options and costs so there are no surprises.
Step 4
Trial
As with any new technology we are advocates of trying before you buy and many VOIP solutions including Microsoft Teams Phone system can have 30-day trials so you can use the system and see if it fits with your expectations.
Step 5
Implementaton
After a successful trial, we can then move to full implementation throughout your business and our experienced project managers will make sure that everything goes to plan and on budget.
What People are Saying
I always thought Teams was for messaging. Now I use it for phone calls, and this is anywhere using my laptop or my phone!
Field based engineer
One of the hardest bits about my job is budgeting. Using the VOIP phones from Lanmark with bundled minutes, I know what the cost will be each month!
CFO
Just easy. If I am at my desk, I use a phone. If I am at home, I have an App on my laptop. The best bit is if it recognises the number, and even opens the record in my CRM.
Sales Agent