in IT Support

Ensuring robust cybersecurity is essential for protecting your organisation from the ever-evolving landscape of cyber threats. The following cybersecurity services are recommended for comprehensive protection:

Security Operations Centre (SOC)

• 24/7/365 Monitoring: Continuous monitoring of your IT environment to detect and respond to threats in real time.
• Proactive Threat Hunting: Regular searches for potential threats and vulnerabilities within your network.
• Advanced Threat Intelligence: Utilising the latest threat intelligence to stay ahead of emerging cyber threats.

Endpoint Protection

• Anti-Virus/Anti-Malware: Deploying robust anti-virus and anti-malware solutions to protect all endpoints, including computers, mobile devices, and servers.
• Endpoint Detection and Response (EDR): Advanced monitoring and analysis of endpoint activities to detect and respond to threats.

Identity and Access Management (IAM)

• Multi-Factor Authentication (MFA): Requiring multiple forms of verification before granting access to critical systems and data.
• Role-Based Access Control (RBAC): Ensuring users have appropriate access levels based on their roles and responsibilities.

Vulnerability Management

• Regular Vulnerability Assessments: Conducting periodic scans to identify and address security vulnerabilities in your IT environment.
• Patch Management: Ensuring that all software and systems are up-to-date with the latest security patches and updates.

Security Awareness Training

• Employee Training Programs: Educating staff on cybersecurity best practices, common threats, and how to recognise and respond to potential security incidents.
• Simulated Phishing Attacks: Regularly testing employees with simulated phishing emails to reinforce training and improve awareness.

Lanmark Limited distinguishes itself from other Microsoft 365 partners through a combination of unique strengths, advanced capabilities, and dedicated customer service. Here are some key factors that set Lanmark apart:

Exclusive Microsoft Support Service Designation

• Prestigious Recognition: Lanmark Limited is among a select group of companies worldwide to achieve Microsoft’s new Support Service Designation. This recognition underscores our exceptional expertise and dedication to providing top-tier support for Microsoft 365 services.

Comprehensive and Tailored Service Offerings

• End-to-End Solutions: We provide a full spectrum of services related to Microsoft 365, including licensing, deployment, management, and optimisation, ensuring a seamless and integrated experience for our clients.
• Customised Solutions: Our services are tailored to meet the unique needs of each client, ensuring that they receive the most relevant and effective solutions for their business.

Cost-Effective Licensing and Free Licence Review

• Discounted Microsoft 365 licences: As a Direct CSP Microsoft Solution provider, we offer Microsoft 365 licences at competitive rates, providing cost savings for our clients.
• Free Licence Review: We offer a complimentary Licence review to help clients determine if they are on the correct licensing plan, ensuring they are not overpaying and are fully optimised for their needs.

Expertise and Experience

• Highly Skilled Team: Our team consists of experienced IT professionals with deep knowledge and expertise in Microsoft 365. This expertise enables us to handle complex projects and provide high-quality support.
• Proven Track Record: We have a history of successful Microsoft 365 deployments and transformations, with numerous satisfied clients who can attest to our capabilities and service quality.

Advanced Cybersecurity Integration

• Comprehensive Security Services: In addition to Microsoft 365 support, we offer robust cybersecurity services, including Managed Detection and Response (MDR) and Security Operations Centre (SOC) services, ensuring clients’ environments are secure.
• Integrated Security Solutions: Our cybersecurity solutions are seamlessly integrated with Microsoft 365, providing enhanced protection against cyber threats.

Transitioning to the cloud is a significant decision for any organisation, and timing is a critical factor to ensure a smooth and beneficial migration. Here are key indicators and scenarios when it might be the right time to transition to the cloud:

End of Hardware Lifecycle

• Aging Infrastructure: When your existing hardware and infrastructure are nearing the end of their lifecycle, transitioning to the cloud can avoid costly upgrades and maintenance.
• Maintenance Costs: Rising maintenance and support costs for outdated hardware can be mitigated by moving to a cloud environment.

Scalability Needs

• Growth: If your organisation is experiencing rapid growth and needs scalable solutions, the cloud offers flexibility to scale resources up or down based on demand.
• Seasonal Variability: Businesses with seasonal fluctuations can benefit from the cloud’s ability to quickly adjust resources during peak times and scale back during off-peak periods.

Disaster Recovery and Business Continuity

• Improved Resilience: If your current disaster recovery plans are inadequate, the cloud provides robust disaster recovery and business continuity solutions.
• Backup Solutions: Cloud-based backup and recovery solutions ensure data is secure and can be restored quickly in case of an outage or disaster.

Remote and Flexible Work

• Remote Workforce: As more employees work remotely, cloud solutions enable seamless access to applications and data from any location.
• Collaboration Tools: Enhanced collaboration tools available in the cloud, such as Microsoft 365, improve productivity and teamwork across distributed teams.

Security Enhancements

• Advanced Security: If security concerns are paramount, transitioning to the cloud can offer advanced security features and compliance with industry standards.
• Regular Updates: Cloud providers continuously update and patch their services, ensuring the latest security measures are in place.

Vendor Support and Partnerships

• Vendor Recommendations: If your current software or hardware vendors are shifting their focus to cloud-based solutions, it may be an opportune time to follow their roadmap.
• Partnerships: Leveraging partnerships with cloud providers like Lanmark Limited can facilitate a smooth and efficient transition with expert guidance.

Yes, Lanmark Limited provides comprehensive support for internet connections and phone systems as part of our managed IT services. Here’s an overview of how we support these critical components of your IT infrastructure:

Internet Connection Support

• Vendor Coordination: We work with internet service providers (ISPs) to coordinate the installation and setup of your internet connections, ensuring a smooth and efficient process.
• Configuration: Our team configures routers, firewalls, and other network equipment to ensure secure and reliable internet access.
• Continuous Monitoring: We continuously monitor your internet connections to detect and address issues such as outages, latency, or bandwidth bottlenecks in real-time.
• Rapid Issue Resolution: In the event of connectivity issues, our support team provides prompt troubleshooting and resolution to minimise downtime.
• ISP Liaison: We act as an intermediary between your organisation and the ISP, handling communication and escalation to resolve issues quickly.

Phone System Support

• VoIP Solutions: We provide installation and configuration services for VoIP (Voice over Internet Protocol) phone systems, which offer flexibility and cost savings compared to traditional phone systems.
• Issue Resolution: Our support team is available to troubleshoot and resolve any issues with your phone systems, from connectivity problems to hardware failures.
• Vendor Management: We liaise with phone system vendors to address and resolve technical issues, ensuring minimal disruption to your communication systems.

Unified Communications

• Integration Services: Integration of phone systems with other communication tools such as Microsoft Teams, enhancing collaboration and communication within your organisation.
• Unified Messaging: Implementation of unified messaging solutions, combining voicemail, email, and instant messaging for streamlined communication.