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Lanmark Limited

Welcome to our IT Support Podcast

At our company, we understand the importance of staying informed about the ever-evolving landscape of IT support and managed IT services. Our podcast series, available on Acast.com, is dedicated to sharing valuable insights and expert guidance on a variety of topics, from choosing the right outsourcing partner to leveraging AI in your business.

Dive into Critical Cyber Security Services

In our episodes, we also place a strong emphasis on cyber security, which is paramount for businesses today. We discuss essential cyber security services that can protect your organisation from potential threats. Whether you’re based in London or Kent, understanding IT support options available to you can make all the difference in safeguarding your digital assets.

Engage and Connect with Our Community

Join us as we engage in conversations that matter to you and your business. We invite you to listen, learn, and connect with our friendly team of experts. Stay ahead of the curve by subscribing to our podcast and enhancing your knowledge about IT support and managed IT services. Together, we can navigate the complexities of the digital world!

EPISODES

Welcome to the very first episode of The Lanmark IT Podcast! In this episode, we explore Managed IT Support Services—what they are, why they matter, and how they can transform your business operations.

Join us as we discuss:

✅ What Managed IT Services entail and how they differ from traditional IT support

✅ The key benefits, including cost savings, increased efficiency, and enhanced security

✅ How Lanmark delivers unlimited IT support with a simple per-user pricing model

✅ Real-world examples of businesses that have improved productivity through proactive IT management

Whether you’re a growing business looking for Managed IT Services or a seasoned IT leader exploring ways to streamline operations, this episode provides valuable insights to help you make informed decisions.

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In this episode of The Lanmark IT Podcast, we explore the importance of Cyber Essentials certification and why it’s a must-have for small and medium-sized enterprises (SMEs) in the UK.

With cyber threats on the rise, businesses of all sizes need to prioritise cybersecurity—and Cyber Essentials provides a solid foundation to protect against the most common cyber attacks.

Join us as we discuss:

🔹 What is Cyber Essentials? – Understanding the UK government-backed certification scheme

🔹 Why is it essential for SMEs? – How certification strengthens security, builds customer trust, and opens doors to government contracts

🔹 The key security measures covered – Firewalls, secure configurations, access control, malware protection, and patch management

🔹 How Lanmark can help – Our expert-led guidance to make Cyber Essentials certification simple and stress-free

Whether you’re looking to improve your cybersecurity posture or gain a competitive edge, this episode provides valuable insights into how Cyber Security best practices can safeguard your business.

Episode 3: How to Find a Reliable IT Support Partner in London – Essential Services to Expect

Choosing the right IT support partner can make or break your business operations. In this episode of The Lanmark IT Podcast, we guide you through the key factors to consider when selecting a trusted London IT Support provider and the essential services your business should expect.

We cover:

🔹 Why IT support is crucial for business growth – The impact of proactive IT management on productivity and security

🔹 How to evaluate potential IT support providers – Key questions to ask and red flags to watch out for

🔹 The must-have services – From 24/7 monitoring, cybersecurity, and cloud management to Microsoft 365 support

🔹 Why Lanmark is the trusted choice – Our expertise in delivering tailored IT solutions that scale with your business

If you’re searching for a reliable IT partner in London, this episode provides actionable insights to help you make the right choice and future-proof your business IT strategy.

Episode 4: Google Workspace vs Microsoft 365 – Which is Better for Your Business?

In today’s cloud-driven world, choosing the right productivity suite is essential for business success. In this episode of The Lanmark IT Podcast, we dive into the Google Workspace vs Microsoft 365 debate, comparing features, pricing, and security to help you decide which platform best suits your business needs.

We discuss:

🔹 Core differences between Google Workspace and Microsoft 365 – Productivity, collaboration, and integration capabilities

🔹 Which platform is better for different business types? – Startups, SMEs, and enterprises

🔹 Security, compliance, and data protection – How each platform safeguards your business

🔹 Cost vs value – Breaking down the pricing and return on investment for both options

🔹 Why Microsoft 365 might be the superior choice – How Lanmark helps businesses maximise their Microsoft 365 investment

If you’re considering a move to Microsoft 365 or debating whether Google Workspace is a better fit, this episode will provide valuable insights to help you make an informed decision.

Episode 5: 5 Common Cyber Security Threats Small Businesses Face – and How to Prevent Them

Cyber threats are evolving rapidly, and small businesses are often prime targets for cybercriminals. In this episode of The Lanmark IT Podcast, we uncover the top 5 cybersecurity threats facing SMEs and provide practical strategies to protect your business from cyber attacks.

We cover:

🔹 Phishing Attacks – How hackers use deceptive emails to steal sensitive data and how to spot them

🔹 Ransomware – The devastating impact of ransomware attacks and how to implement strong defences

🔹 Weak Passwords & Credential Theft – Why poor password hygiene puts your business at risk and how to enforce secure access controls

🔹 Insider Threats – How human error and malicious insiders can compromise your data and how to mitigate risks

🔹 Unpatched Software & System Vulnerabilities – The importance of regular updates and proactive IT security measures

We also discuss how Cyber Security solutions like Managed Endpoint Detection & Response (EDR), SIEM, and SOC services can strengthen your security posture and safeguard your business.

Episode 6: How IT Outsourcing Saves Money for London Businesses

For many businesses in London, IT outsourcing is not just a cost-cutting strategy—it’s a smarter way to access expert IT support while improving efficiency and security. In this episode of The Lanmark IT Podcast, we explore how outsourcing your London IT Support can reduce expenses, boost productivity, and provide enterprise-level IT services at a fraction of the cost.

We discuss:

🔹 Why IT outsourcing is more cost-effective than in-house IT teams – Breaking down salaries, training costs, and overheads
🔹 How managed IT services improve efficiency – 24/7 monitoring, proactive maintenance, and rapid support response times
🔹 Scalability & flexibility – Adjusting IT services as your business grows without the hassle of hiring new staff
🔹 Stronger cybersecurity at a lower cost – Access to advanced security solutions, compliance expertise, and managed SOC services
🔹 The hidden costs of poor IT support – How IT downtime, security breaches, and inefficiencies can drain your budget

If you’re a London-based business looking to reduce IT costs while maintaining top-tier technology support, this episode will give you actionable insights on how outsourcing your IT can drive long-term savings and business growth.

Episode 7: What Are the Best Cloud Solutions for Small Businesses in London?

In today’s fast-paced digital landscape, cloud solutions are essential for small businesses looking to stay competitive, agile, and secure. In this episode of The Lanmark IT Podcast, we explore the best cloud solutions tailored for small businesses in London, helping you choose the right tools to enhance productivity, security, and growth.

We discuss:

🔹 The benefits of cloud computing for SMEs – Flexibility, cost-efficiency, and scalability
🔹 Top cloud platforms for small businesses – A deep dive into Microsoft 365, Azure, and other leading solutions
🔹 Cloud storage and data management – How to securely store, manage, and access your business-critical data
🔹 Business continuity and disaster recovery – Why the cloud is essential for data backup and resilience
🔹 How Lanmark supports your cloud journey – From strategy and migration to ongoing Managed IT Services and security

Whether you’re new to the cloud or looking to optimise your current setup, this episode provides actionable insights to help you find the perfect cloud solutions for your business needs.

Episode 8: The Future of IT Support Services – How AI is Transforming Managed Service Providers and Customer Support

The future of IT support services is here, and artificial intelligence (AI) is leading the transformation. In this episode of The Lanmark IT Podcast, we explore how AI is revolutionising the way Managed Service Providers (MSPs) deliver IT support, enhance customer experiences, and improve operational efficiency.

We cover:

🔹 The rise of AI in IT support – How automation, machine learning, and predictive analytics are reshaping service delivery
🔹 AI-driven proactive support – Reducing downtime with real-time monitoring, automated incident response, and predictive maintenance
🔹 Enhancing customer support with AI – Intelligent chatbots, virtual assistants, and 24/7 helpdesk automation
🔹 AI and cybersecurity – Strengthening threat detection, response, and risk management for businesses of all sizes
🔹 The role of MSPs in the AI era – How Lanmark integrates AI into our Managed IT Services to deliver smarter, faster, and more secure solutions

If you’re curious about how AI is shaping the future of IT support—or how your business can benefit from AI-driven services—this episode will provide valuable insights into the next generation of IT management.