What is Managed Detection and Response (MDR)?

Managed Detection and Response (MDR) is a cybersecurity service that combines technology and human expertise to monitor your IT environment around the clock, detect threats in real time, and respond to incidents before they cause damage. Unlike antivirus software, MDR watches for the sophisticated, behaviour-based attack techniques that automated tools miss.

What is a Security Operations Centre (SOC)?

A Security Operations Centre (SOC) is a team of cybersecurity analysts who monitor an organisation's IT environment 24 hours a day, seven days a week. They look for signs of attack, investigate alerts, and respond to security incidents. Lanmark's SOC provides this service to SMBs at pricing that was previously only accessible to large enterprises.

Does my small business need MDR if I already have antivirus?

Antivirus software catches known threats based on signatures. Most modern cyber attacks use legitimate tools, stolen credentials, or techniques that antivirus does not detect. MDR monitors for anomalous behaviour — the kind of activity that indicates an attack is in progress — rather than relying on known threat databases. For businesses that hold sensitive data or operate in regulated sectors, antivirus alone is no longer a sufficient defence.

How quickly does Lanmark respond to a detected threat?

Lanmark's SOC operates 24 hours a day, seven days a week. When a threat is detected, the response is immediate — analysts investigate, contain, and begin remediation without waiting for business hours. Response times and escalation procedures are defined in your service agreement.

Is MDR suitable for small businesses?

Yes. Lanmark specifically delivers enterprise-grade MDR at pricing accessible to SMBs. Small businesses are frequently targeted by cyber attackers precisely because they are assumed to have weaker defences. Lanmark's MDR service removes that assumption.

Can MDR be combined with Lanmark's managed IT support service?

Yes. Lanmark's MDR service integrates directly with our managed IT support offering. Clients who take both services benefit from a unified view of their IT environment — infrastructure and security managed by a single provider with full visibility across both.