PC-as-a-Service (PCaaS) in London
With over 30 years of experience, we at Lanmark Limited are committed to providing comprehensive IT services that support your business needs and enhance operational efficiency.
Modern Devices. Premium Support. Enterprise Cyber Security. One Predictable Monthly Fee.
Lanmark’s PC-as-a-Service offering transforms how your business equips, secures and supports its people. Instead of large upfront capital costs and unpredictable IT bills, you receive brand new devices, premium IT support, and enterprise-class cyber security — all for one simple, fixed monthly cost per user.
What is PC-as-a-Service?
PC-as-a-Service (PCaaS) combines hardware, unlimited IT support, proactive management and robust security into one complete package. Your staff receive high-performance laptops or desktops, the accessories they need, and all the IT help they require — without you worrying about depreciation, warranty management or surprise costs.
Every device remains the property of Lanmark, meaning that when your agreement ends, we refresh your fleet with the latest hardware — keeping your technology modern, secure and efficient.
Key Benefits
Predictable Pricing
ESSENTIAL
£65per month
- ✔️ Brand New Hardware: Latest generation laptops, desktops PC's
- ✔️ Premium Unlimited IT Support: Proactive monitoring, patching and system health checks
- ✔️ Enterprise-Grade Cyber Security with 24x7x365 Managed Detection & Response (MDR) and Identity Threat Detection & Response (ITDR) for Microsoft 365
- ✔️ Microsoft 365 Total Backup and quarterly vulnerability assessments
- ✔️ Security Awareness Training for all users
- ✔️ Full Lifecycle Management with Asset inventory tracking and renewal planning
- ✔️ Regular Service Reviews
STANDARD
£80per month
- ✔️ Brand New Hardware: Latest generation laptops, desktops or MacBooks
- ✔️Single 24" Monitor, Docking Station
- ✔️ Premium Unlimited IT Support: Proactive monitoring, patching and system health checks
- ✔️ Enterprise-Grade Cyber Security with 24x7x365 Managed Detection & Response (MDR) and Identity Threat Detection & Response (ITDR) for Microsoft 365
- ✔️ Microsoft 365 Total Backup and quarterly vulnerability assessments
- ✔️ Security Awareness Training for all users
- ✔️ Full Lifecycle Management with Asset inventory tracking and renewal planning
- ✔️ Regular Service Reviews
EXECUTIVE
£115per month
- ✔️ Brand New Hardware: Latest generation Ultra laptops, workstation or MacBooks
- ✔️Single 24" Monitor, Docking Station
- ✔️ Premium Unlimited IT Support: Proactive monitoring, patching and system health checks
- ✔️ Enterprise-Grade Cyber Security with 24x7x365 Managed Detection & Response (MDR) and Identity Threat Detection & Response (ITDR) for Microsoft 365
- ✔️ Microsoft 365 Total Backup and quarterly vulnerability assessments
- ✔️ Security Awareness Training for all users
- ✔️ Full Lifecycle Management with Asset inventory tracking and renewal planning
- ✔️ Regular Service Reviews
How it Works
1️⃣ Select Devices: Work with our team to choose hardware that suits your team’s roles and preferences.
2️⃣ Onboard: We deploy all devices, install monitoring agents, and document your IT environment.
3️⃣ Support: Users access our unlimited Service Desk for any IT issue not just your PCaaS devices.
4️⃣ Refresh: At the end of your standard 36-month term, devices are securely returned and replaced with the latest models.
Our IT Support BY NUMBERS
1
Calls answered within 15 seconds
1
Average Time to respond
1
Average time to resolution
1
First Contact Resolution
1
Customer Satisfaction
Laptop / Desktop / Mac
- Operating System (Windows / macOS)
- Microsoft 365 Applications
- Business File Sharing (OneDrive / Dropbox etc.)
- Network Connectivity
- Malware / Anti-Virus Software
- Adobe Reader
- Home Workstations
Network Components
- Wi-Fi
- Telecoms / Internet Connections
- Firewall
- Network Switches
- LAN’s / VLAN’s, / WAN’s / VPN’s
- Domain Names
- Internet DNS management
Cloud Services
- Microsoft Azure Servers
- Microsoft 365 / Office 365 management
- Microsoft Azure Active Directory
- Microsoft Teams Phone
- SharePoint servers
- Amazon Web Services
- other cloud providers
On-Premise or Hosted Servers
- Triage for Line of Business Applications
- Operating System (Windows /Linux)
- Network Services (IP/DHCP/DNS)
- Malware / Anti-Virus Software
- Microsoft Active Directory
- Microsoft SQL
- Backup Software
FAQ’s
Yes — your PCaaS can include a range of laptops, desktops or MacBooks to match your users’ needs.
Yes — our IT Support covers all of your IT infrastructure and not just your PCaaS devices.
Absolutely – if you only need a PCaaS tech refresh for some of your users right now, then we can add your other users to our IT support for a standard fee.
Yes – additional PCaaS devices can be added at any time under new individual agreements.
Devices are returned to Lanmark and replaced with the latest hardware under a new term — keeping your fleet modern and secure.